CCMA Training for Employers
Upskill Your Medical Assistants Online for $900 Per Employee​
Fast | Affordable | 100% Online | NHA-Accredited
Clinical Skills Institute Employer Training Features
Clinical Staff Upskilling
Clinical Skills Institute gives healthcare employers a flexible and affordable way to train medical assistant staff online.
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$900 tuition per employee
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Online and self-paced medical assistant training - 24/7 Access
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Nationally Accredited CCMA Certification
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8 Weeks Completion Option (or take up to 12 months at your own pace)
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97% Exam Pass Rate

Clinical Staff Upskilling
How It Works:
1. Select the CSI programs that fit your workforce and clinic needs
2. Get a dashboard to seamlessly onboard your staff to our online platform
3. Employees get instant access to the program and study at their own time and pace
4. Employees receive certifications in 6-8 weeks (with 12 months of access)
Self-Paced & Flexible
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No live classes to attend. All training videos and clinical simulations are pre-recorded and accessible 24/7 on any device
$900 All-Inclusive Tuition
One affordable price includes everything:
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Immediate access to the online training modules
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NHA exam registration fee ($165 value)
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Six NHA practice exams ($50 value)
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Digital MA reference book ($125 value)
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Mentorship and dedicated support
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Optional externship placement
Start Immediately
Students get immediate access to the program and can study at their own time and pace:
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Most students finish the program in about 8 weeks, even while working full-time. Some complete it even faster
- Students will have 12 months of access to the program​
Start Immediately
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Most students finish the program in about 8 weeks, even while working full-time. Some complete it even faster.
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Students will have 12 months of access to the program
Nationally Accredited CCMA
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NHA nationally recognized cert
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97% first-attempt pass rate
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Accepted in all 50 states
Optional Externship
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Students do not need to have clinical hours to take the NHA exam
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After completing the program, we will register them to take the NHA exam and we cover the exam fee
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If a student want to have externship, we will support them to find a clinic near their zip code

What Your Clinic Gets
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A full-service upskilling solution — no admin burden
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Customized onboarding and bulk enrollment support
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Optional progress tracking for managers
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Improved compliance, retention, and care delivery
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A direct connection to our certified job-ready graduates
Nationally Accredited Certification
National HealthCareer Association (NHA)
Clinical Skills Institue is an approved training program through The National Healthcareer Association (NHA), the largest allied health credentialing body in the United States. As a partner, Clinical Skills Institute offers NHA certifications which are nationally accredited through the National Commission for Certifying Agencies (NCCA).
To verify approval of a training institution, call (800) 499-9092

Course Curriculum
Week 1: Foundations of Clinical Medicine
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Introduction to Clinical Medicine
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Medical Terminology
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Anatomy and Physiology Basics
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Skeletal System
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Muscular System
Week 2: Body Systems
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Integumentary System
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Nervous System
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Endocrine System
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Sensory System
Week 3: Body Systems I
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Blood, Lymphatic, and Immune Systems
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Cardiovascular System
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Respiratory System
Week 4: Body Systems III & Behavioral Health
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Digestive System
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Urinary System
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Reproductive System
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Behavioral Health
Week 5: Healthcare Operations
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Healthcare and the Professional Medical Assistant
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Applied Interpersonal Communication
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Legal Basis
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Healthcare Law
Week 6: Healthcare Operations I
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Healthcare Ethics
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The Health Record
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Telephone Techniques
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Scheduling and Reception
Week 7: Administrative Responsibilities
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Daily Operations and Safety
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Health Insurance Basics
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Diagnostic Coding Basics
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Procedural Coding Basics
Week 8: Financial and Clinical Operations
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Billing and Reimbursement
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Accounts, Collections, and Banking
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Infection Control
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Vital Signs
Week 9: Patient Interaction and Assistance I
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Patient Interview
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Physical Examination
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Assisting in Obstetrics and Gynecology
​Week 10: Patient Interaction and Assistance II
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Assisting in Pediatrics
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Assisting in Geriatrics
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Surgical Equipment and Supplies
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Surgical and Special Procedure
Week 11: Patient Coaching and Rehabilitation
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Patient Coaching with Health Promotion
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Patient Coaching with Nutrition
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Patient Coaching with Rehabilitation
Week 12: Pharmacolog
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Pharmacology Basics
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Pharmacology Math
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Administering Medication
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Intravenous Procedures
Week 13: Specialized Clinical Procedures
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Cardiopulmonary Procedures
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Medical Emergencies
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Assisting with Radiology
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Radiological Positioning
Week 14: Laboratory Assistance I
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Assisting in the Clinical Laboratory
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Assisting in the Analysis of Urine
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Assisting in Blood Collection
Week 15: Laboratory Assistance II & Career Preparation
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Assisting in the Analysis of Blood
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Assisting in Microbiology and Immunology
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Career Development
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NHA Exam Prep
List of all videos in this course
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Administer a Pediatric Intramuscular Vastus Lateralis Injection
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Administer a Subcutaneous Injection
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Administer an IM Injection into the Deltoid Muscle
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Administer an Intradermal Injection
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Administer Oral Medications
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Apply Feedback Techniques, Including Reflection, Restatement, and Clarification, to Obtain Patient Information
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Assist Provider with a Patient Exam: Fowler's and Semi-Fowler's Positions
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Assist Provider with a Patient Exam: Horizontal Recumbent and Dorsal Recumbent Positions
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Assist Provider with a Patient Exam: Knee-Chest Position
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Assist Provider with a Patient Exam: Lithotomy Position
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Assist Provider with a Patient Exam: Prone Position
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Assist Provider with a Patient Exam: Sims Position
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Assist the Provider with Patient Care: Administer a Nebulizer Treatment
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Assist the Provider with Patient Care: Perform a Blood Glucose TRUEresult Test
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Assist the Provider with Patient Care: Perform a Monofiliment Foot Exam
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Assist the Provider with Patient Care: Perform Volume Capacity Spirometry Testing
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Coach Patients in Health Maintenance, Disease Prevention, and Following the Treatment Plan
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Coach Patients in Health Maintenance: Teach Testicular Self-Examination
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Demonstrate Professional Telephone Technique
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Demonstrate Therapeutic Communication Feedback Techniques to Obtain Patient Information and Document Patient Care Accurately in the Medical Record
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Develop a Plan for Separating Personal and Professional Ethics: Recognize the Impact Personal Ethics and Morals Have on the Delivery of Healthcare
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Document Telephone Messages and Report Relevant Information Concisely and Accurately
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Fill a Syringe from a Vial
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Inform a Patient of Financial Obligations for Services Rendered
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Instill Eardrops
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Instruct and Prepare a Patient for a Procedure and Perform Capillary Puncture: Obtain a Capillary Blood Sample by Fingertip Puncture
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Instruct and Prepare a Patient for a Procedure of Treatment: Irrigate a Patient's Ear
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Instruct Patients According to Their Needs: Teach a Patient to Use a Peak Flow Meter
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Irrigate a Patient's Ear
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Maintain Provider/Professional-Level CPR Certification: Perform Adult Rescue Breathing and One-Rescuer CPR
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Manage a Difficult Patient
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Manage Appointment Scheduling Using Established Priorities: Schedule a New Patient
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Manage Appointment Scheduling Using Established Priorities: Schedule an Established Patient
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Measure and Record Vital Signs: Obtain Pediatric Vital Signs and Perform Vision Screening
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Obtain a Specimen and Perform a CLIA-Waived Immunology Test: Perform the Quickvue + Infectious Mononucleosis Test
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Obtain a Specimen and Perform a CLIA-Waived Microbiology Test: Perform a Rapid Strep Test
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Obtain a Specimen and Perform a CLIA-Waived Urinalysis: Perform a Pregnancy Test
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Obtain Vital Signs: Determine a Patient's Blood Pressure
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Obtain Vital Signs: Measure a Patient's Weight and Height
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Obtain Vital Signs: Obtain a Temporal Artery Temperature
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Participate in Bloodborne Pathogen Training: Perform Medical Aseptic Hand Washing
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Participate in Bloodborne Pathogen Training: Use Standard Precautions to Remove Contaminated Gloves and Discard Hazardous Material
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Perform a Patient Screening Using Established Protocols: Collect a Specimen for a Throat Culture
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Perform an Inventory with Documentation: Perform an Inventory of Supplies While Using Proper Body Mechanics
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Perform CLIA-Waived Hematology Testing: Perform a Hemoglobin Test
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Perform First Aid Procedures: Care for a Patient Who Has Fainted or is in Shock
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Perform First Aid Procedures: Control Bleeding
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Perform First Aid Procedures: Respond to an Airway Obstruction in an Adult
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Perform Patient Screening Using Established Protocols: Perform Pulse Oximetry
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Perform Patient Screening Using Established Protocols: Telephone Screening and Appropriate Documentation
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Perform Venipuncture: Collect a Venous Blood Sample Using the Syringe Method
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Perform Within a Sterile Field: Pour a Sterile Solution into a Sterile Field
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Perform Within a Sterile Field: Put on Sterile Gloves
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Perform within a Sterile Field: Use Transfer Forceps
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Prepare a Sterile Field
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Prepare Items for Autoclaving: Wrap Instruments and Supplies for Sterilization in an Autoclave
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Prepare Medication from a Vial
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Prepare Medication from an Ampule
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Reconstitute Powdered Medication
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Respond to Issues of Confidentiality
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Respond to Nonverbal Communication
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Schedule a Patient Procedure, Daily Operations in the Ambulatory Care Setting
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Select Appropriate Barrier/Personal Protective Equipment and Demonstrate Proper Disposal of Biohazardous Material: Use Standard Precautions for Sanitizing Instruments and Discarding Biohazardous Material
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Show Sensitivity When Communicating with Patients Regarding Third-Party Requirements
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Use Proper Body Mechanics
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Verify and Document Eligibility for Services, Including Documentation